Welcome to Ferrotek Trading! These Terms and Conditions (“Terms”) govern your use of our website and services, including the purchase of products such as mining products, electric bikes, Himalayan salt, moringa, and smart lighting solutions (“Products”). By accessing or using our website and making purchases, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase any Products.
1. General Terms
- Eligibility: You must be at least 18 years of age to make purchases on our website. By using this website, you represent and warrant that you are at least 18 years old.
- Account Registration: To purchase Products, you may need to create an account on our website. You are responsible for maintaining the confidentiality of your account information, including your username and password.
- Updates to Terms: We reserve the right to update these Terms at any time. Any changes will be posted on this page with the updated effective date. Please review these Terms periodically to stay informed of any updates.
2. Products and Pricing
- Product Availability: While we strive to ensure product availability, all Products are subject to availability. We reserve the right to limit the quantity of any product or service, and we may discontinue products at any time without notice.
- Product Descriptions: We make every effort to accurately describe our Products. However, we do not guarantee that the descriptions, prices, or other content on our website are always accurate, complete, or error-free.
- Pricing: All prices listed on the website are in PKR and may be subject to change without notice. Prices do not include applicable taxes or shipping costs, which will be calculated at checkout.
3. Orders and Payment
- Order Placement: By placing an order on our website, you are offering to purchase the Products subject to these Terms. We reserve the right to accept or reject any order for any reason, including but not limited to issues with product availability, payment, or suspected fraud.
- Payment Methods: We accept various payment methods, including credit/debit cards and other secure payment options. By submitting your payment information, you represent that you are authorized to use the payment method provided.
- Order Confirmation: Once your order is successfully placed, you will receive an email confirming your order. This confirmation does not constitute an acceptance of your order but merely confirms that we have received it.
- Order Cancellation: You may cancel your order within a specified time before shipment. After shipment, the order can only be returned according to our Return and Refund Policy.
4. Shipping and Delivery
- Shipping Policy: We offer shipping to various locations. Shipping costs and delivery times will be calculated during the checkout process. Delivery times may vary based on the destination and availability of the Products.
- Shipping Delays: While we make every effort to deliver products on time, delays may occur due to factors beyond our control, including shipping carrier delays, customs processing, and weather conditions.
- Risk of Loss: Once the Products are shipped, the risk of loss or damage to the Products passes to you. You should inspect your order upon delivery and report any issues immediately.
5. Returns and Refunds
- Return Policy: We accept returns for Products that are damaged, defective, or not as described. Products must be returned in their original condition and packaging within [Insert Number of Days] days of delivery. You are responsible for return shipping costs unless the return is due to our error.
- Refunds: If your return is approved, a refund will be issued to your original payment method. Refunds may take several business days to process depending on your payment provider.
6. Privacy and Data Protection
- Privacy Policy: Your use of our website and services is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our website, you consent to our Privacy Policy.
7. Intellectual Property
- Ownership: All content on our website, including text, graphics, logos, images, and product descriptions, is the property of Ferrotek Trading or its licensors and is protected by intellectual property laws.
- Use of Website Content: You may not copy, modify, distribute, or reproduce any content from our website without prior written consent from Ferrotek Trading.
8. User Conduct
- Prohibited Use: You agree not to use our website for any unlawful or prohibited purpose. You may not engage in activities that could damage, disable, overburden, or impair the functionality of the website, or interfere with others’ use of the website.
- Account Termination: We reserve the right to suspend or terminate your account or access to our services at any time if we believe you have violated these Terms or engaged in inappropriate conduct.
9. Limitation of Liability
- Disclaimer of Warranties: We make no warranties or representations regarding the accuracy, completeness, or reliability of the content on our website. All products and services are provided “as is” without any warranties, express or implied.
- Limitation of Liability: To the fullest extent permitted by law, Ferrotek Trading shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products, including but not limited to loss of profits, data, or business opportunities.
10. Indemnification
You agree to indemnify and hold Ferrotek Trading, its affiliates, employees, and agents harmless from any claims, liabilities, damages, or expenses arising out of your use of our website, your violation of these Terms, or your infringement of any rights of a third party.
11. Force Majeure
We are not liable for any failure to perform due to events beyond our control, including but not limited to natural disasters, strikes, pandemics, or government actions.
12. Governing Law and Dispute Resolution
- Governing Law: These Terms will be governed by and construed in accordance with the laws of Pakistan
13. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Ferrotek Trading
Email: info@ferrotektrading.com
Phone: +92 333 512 8664